Welcome Kit: first moment of truth
EXPERIENTIAL TRAVEL

Welcome Kit: first moment of truth

05/10/21 h 17:00 - 18:00

Welcoming tourists: between relationships and communications. Playing host to tourism is marketing. Winning over and satisfying customers is not enough. You need to exceed expectations, surprise, amaze, and impress. 

 

Speaker

Claudio Achilli

Executive Consultant-Teacher 24ORE Business School

Tuscan by origin, Milanese but not by choice, specialised in labour psychology at the Cattolica University in Milan after graduating with a law degree from Florence under Roberto Zaccaria, an emeritus constitutionalist former RAI president. He has more than ten years of consolidated experience in Human Resources as HR Manager in national and multinational companies (Saint-Gobain, Olpidurr, Banco Ambrosiano Veneto, Panasonic Italy), covering several professional areas and roles. Since 1995 he has been Executive Consultant, Business Coach, Lecturer and Speaker for significant industrial and service companies. Passionate about theatre and music, he designs training interventions mixing them with high emotional impact and metaphorical business activities. Entering and exiting increasingly interconnected worlds is a stimulating and educational challenge. He collaborates with: 24ORE Business School, Futur Skills Manpower Group, Performant by Scoa.