Uniqueness as value in the tourist experience. Creating a unique experience for each guest is the key to generating a valuable tourism offering. From consulting experience and working in close contact with operators in the sector, there are three essential factors for organizing and for communications in a successful tourism company have been identified: Organizational Culture, a Multi-sensory approach and being Protagonists. We talk about it by sharing case histories and effective operational tools.
MERAKI, Psychic Handicrafts
Occupational Psychologist. For nearly 20 years, he has been developing the potential of individuals and groups and on process innovation for small and medium-sized companies and business networks. He is interested and involved in local development actions, mainly involving craft, business and association realities in the territory where he was born and where, after experiencing other places, he has chosen to live: Friuli Venezia Giulia. He enjoys describing tourism experiences that represent the real life, traditions, culture, and innovation that a local community expresses, primarily through the network of stakeholders' intense involvement.
Intercultural, Diversity & Inclusion & Sustainability Specialist
She is a trainer, coach and intercultural consultant, specialised in Diversity & Inclusion, Sustainability and Social Innovation. She teaches Intercultural Approach at IATH and Sole24Ore. On diversity management, creating tailor-made offers for different incoming targets and defining sustainable tourism strategies, she works with managers and staff of international groups, travel agencies, tour operators, tourism boards and tour guides.
-svg.svg)
Continue to follow us on our social accounts:
.svg){kind=icon}
© 2020 BIT MILANO. All rights reserved.
