05/11/21 h 15:00 - 16:00
Now more than ever you need to bring out your soft skills! Communications and relational skills are innate but thanks to specific training they can be rediscovered and trained. We can train upon all the skills we are somewhat lacking in, we can master them and convert them into practical skills.
Coach, Trainer, Soft Skills Trainer
"Now, more than ever, we need to be aware of the way we communicate, the way we express ourselves, in order to be able to listen and interact in an active, effective and empathic way." She is passionate about tourism, and especially communications. She graduated from a private tourism school in Austria (Schloß Kleßheim in Salzburg), she worked as a tour guide, in a travel agency and for a tour operator. She then worked for multinational companies in other sectors. Since 2014, she has been studying neuro-linguistic programming (NLP) and empathic communications, thus laying the foundations for her working method: the 'O method of communication'. O. C. B. of Gallone TM'. Its mission is to coach, support and assist tourism professionals in communicating in a professional, empathetic and effective way.
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