Hotel sales have undergone major changes. How are customers booking today? What is the difference between direct and indirect sales? How do you apply techniques that get rid of middle-men? Sales channels can range from your own website to emotion-provoking emails: choosing the right ones for your facility and setting up a sales strategy is not easy. You need to know the market, set goals, segment your clientèle, have a sales department and save your poor receptionist... Here are 15 useful tips!
Trainer Teamwork
Antonio’s previous roles include Hotel Manager, Revenue and Sales Manager. He worked as a Senior Account Manager for Booking.com for 6 years in People Management and Online Distribution. Consultant and trainer at Teamwork since 2015, he is an expert in technology and digital innovation, and tourism hotel sales and management. Today, he runs welevel.academy, an online training platform dedicated entirely to tourism and hospitality. Passionate about Psychology and People Management, over time he has specialised in the study and application of these two fields, which he later brought into his roles in business management and organisation. To date, he has several company development and relaunch projects to his name in the hospitality sector and beyond, including local authorities, with a particular focus on leadership and TEAM management. Sport is a core part of his life. For him cycling is more than just a physical activity or a sport, it’s a way of life tied to slow travel, listening, patience, reflection and reaching a destination.
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