Customised experiences: personalisation and interaction with the tourist in Hospitality in the age of AI

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Artificial and generative intelligence

Customised experiences: personalisation and interaction with the tourist in Hospitality in the age of AI

02/10/25 h 15:30 - 16:30

Artificial Intelligence is transforming the way accommodation facilities interact with their guests.

 

The analysis of data and behaviour enables the creation of personalised experiences to match the expectations and preferences of tourists.

 

An insight into the potential of AI in redefining standards of excellence in modern hospitality, improving satisfaction and fostering customer loyalty.